Exceptional customer service

Request a room away from the bar area to ensure a quieter sleep, and make sure to ask for a coffee pot with cups.

We had a fabulous time in our Deluxe Suite, especially loving the elegant decor and the relaxing soaking tub. The hotel also offered a lovely jacuzzi and live music in the bar, which added to the fun. The only small hiccup was the bathroom lacking some counter space, but it didn't take away from our overall enjoyment! 😊

The suite was spacious, yet the staff were unhelpful during my stay.

It was just a suitable option for a little getaway in Prague with good value for cost. The staff were excellent, especially Jan at reception. Make sure to explore local dining options instead of relying on room service.

The suite was stunning, featuring beautiful antique-style furniture and a spacious layout that included a lovely seating area with a leather chaise lounge. Located just minutes from the old town square, the hotel offered easy access to the city's main attractions. Breakfast options were delightful, particularly the local dishes. However, the A/C struggled to maintain a consistent temperature, making one room too warm, while the restaurant staff was notably unhelpful, detracting from an otherwise fantastic experience.

charming hotel near beautiful landmarks and vibrant parks

I loved how close the hotel was to the dramatic Old Town Hall with Astronomical Clock, which was just a few steps away, and the amazing food options nearby made it easy to relax after long walks around town. for anyone who enjoys exploring cities, this hotel has the perfect base and a unique character.

I enjoyed my stay at the Iron Gate Hotel, appreciating the charming decor and unique historical ambiance that enhanced my experience. The breakfast offered a delightful variety, though I found the dining space a bit crowded at times. Overall, it was a lovely visit.

Exceptional location with charming decor

I had a fantastic stay! The hotel's location right in the heart of Old Town made it super easy to explore all the sights. The room was impeccably clean with stunning decor that truly captured the charm of Prague. However, I found the breakfast options to be somewhat lacking in quality and variety. Overall, I would definitely recommend this place for its unique ambiance and convenience.

would come again

Stayed 3 nights in a deluxe suite. The room was spacious with a sofa and a minibar. Loved the hot tub for relaxation. Breakfast had a nice variety like pastries and organic juices. Staff was really attentive, helping with local tips. Finding a water bottle in the room felt overpriced, though.

Iron Gate Hotel & Suites Prague By Bhg provided an exceptional stay with charming decor, a convenient location near all major attractions, and a delicious complimentary breakfast with a wide variety of options, including local specialties. The spacious room featured high ceilings, a modern bathroom, and a comfortable sitting area, which enhanced my work trip significantly. The staff was attentive and assisted with arrangements, ensuring a seamless experience.

Check-in chaos but charming stay

After a delayed check-in due to staffing confusion, we were greeted warmly. The hotel's charm and cozy room made everything worthwhile. Very grateful for the management's assistance!

The initial check-in was frustrating with the staff's inconsistency. Their lack of timely communication and unnecessary delays left us waiting in the cold.

i recently stayed in a junior suite, and it really surpassed my expectations compared to my last trip to prague. the room was spacious, beautifully decorated, and the location was spot on for exploring. breakfast was delightful, with a variety of fresh options that made our mornings great.

the a/c barely worked well.

Fantastic location close to all major attractions. The live music in the bar added a nice touch to our evenings. Breakfast options could be better, limited variety each day. Staff provided great service and were very accommodating.